CRM/GP Integrating Accounts

Posted on June 19, 2013

Using  CRM and GP with the connector should work fine.  Changes made on CRM will be reflected on GP and visa versa.  An issue could arise if an user attempts to create entries in CRM that already exist.  Be sure to have Duplicate Detection set up in CRM.  CRM and GP do not manage data in the same way and CRM allows the user to create a customer that already exists.

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